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How do I upgrade my account?
Ans:
1. Login to Zoho Docs (http://docs.zoho.com)
2. Click on "Upgrade" at the top of the page.
3. Choose a plan and click on "Upgrade"
4. Choose your subscription mode and enter your card details.
5. Click on "Confirm"
How do I downgrade my account?
Ans:
1. Login to Zoho Docs (http://docs.zoho.com)
2. Click on "Upgrade" at the top of the page.
3. Click on "Downgrade" button under FREE plan.
4. Click on "Confirm" to confirm your plan change.
How can I receive an invoice for the payment made?
Ans: For every purchase or renewal an auto invoice is generated and sent to primary contact via e-mail. If you have missed the invoice, request one by sending e-mail to payments@zohocorp.com.
Is the payment automatically swiped for the period selected?
Ans: Yes, payment happens automatically at the selected subscription period. To stop the auto payment, you have to downgrade your service.
Where do I change credit card information?
Ans: Login to Zoho Docs (http://docs.zoho.com) , click on Upgrade link at the top, you will find "change credit card" details at right side panel.
Do you store my credit card information?
Ans: No, we do not store your credit card details.
How do I view my account information?
Ans:
1. Login to our service Zoho Docs (http://docs.zoho.com).
2. Click on "Upgrade" at the top of the page. The selected Plan will be highlighted as "Your Plan" with subscribed storage space and user details.
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