Zoho Creator

Ans: Log in to Zoho Creator, click on "Account Settings" link at the top, and select Subscription tab. Or you can access it directly by entering  https://creator.zoho.com/upgradeplan on your browser. Select the plan you want to upgrade to, and click "Upgrade" button at the bottom. You will be prompted to give add-on details and your credit card details for payment.

Ans: Log in to Zoho Creator, click on "Account Settings" link at the top, and select Subscription tab. Or you can access it directly by entering  https://creator.zoho.com/upgradeplan on your browser. Select the plan you want to downgrade to, and click "Downgrade" button at the bottom. To downgrade to Free Edition, click "Downgrade" button at the bottom of Free Edition column.

Ans: For every purchase or renewal, an auto invoice is generated and sent to primary contact via e-mail. If you have missed the invoice, you can request a copy by sending e-mail to payments@zohocorp.com. To change the primary contact, go to Zoho Accounts , click "My Email IDs" and edit to change the primary Mail ID.

Ans: Yes, payment is withdrawn automatically at the selected subscription period. To stop the auto payment, you have to downgrade your service to Free edition.

Ans: Log in to Zoho Creator, click on "Account Settings" link at the top, and select Subscription tab. Or you can access it directly by entering  https://creator.zoho.com/upgradeplan on your browser. Scroll down the page and click "update credit card" details link to change related information.

Ans: Yes, you can purchase records, file attachments and email as add-ons from your Free Edition. Click on "Account Settings" link at the top, select Subscription tab and Click "Manage" button. You can now select the add-on features of your choice and checkout.

Ans: You will be set to the Enterprise edition on a Trial period for 15 days.

Ans: If you do not upgrade or select your plan during the trial period, your subscription will be set to Free Edition automatically, upon the completion of the trial period. All the features specific to the Enterprise edition will no longer be available to you.

Ans: No, we don't start automatic billing after the trial period. Your billing will start only if you click on the "Upgrade" button in the subscription tab, to upgrade from Free edition and check out.